DYNAMIC and EXPANDING organisation | STABLE career opportunity
Highly experienced and supportive team | Bendigo / Melbourne location
- Full Time (Permanent) Position
- Industry leading organisation.
- Opportunity for further career development.
About the Company:Apiam Animal Health (Apiam) is one of Australia’s leading rural veterinary businesses made up of 75 business sites as part of a team of around 1100 dedicated professionals. Apiam is made up of well- established vet clinics, allied businesses and warehousing and logistics services that are spread Australia wide.
About the Role:
Providing support to a variety of stakeholders, your key responsibilities may include:
- Action requests or incidents escalated to Service Desk in relation to PIMS
- Provide support for core applications, including Rxworks, ezyVet and other PIMS clinics are using
- Manage Incident and Requests in accordance with defined processes and to the agreed standards
- Assist with PIMS implementation project and rollout
- Conduct onsite training and assist with go live
- Adhoc project tasks as requested
- Work collaboratively with BSN, business managers, vet director and clinics to improve processes and bring in efficiencies.
- Document SOP and help with process implementation in clinics relating to PIMS
About You:
- Excellent communication skills, with a strong client focus.
- Have experience supporting Microsoft products including Windows 10, Office, Excel and SQL knowledge.
- Experience on working on projects, system implementations and providing end user training.
- Practical experience in the use of IT ticketing systems.
- The ability to manage and prioritise incoming client requests.
- Demonstrated problem solving skills, with the ability to work in high pressure environments.
- A professional and ‘can-do’ attitude towards work.
- Current drivers’ license.
If you’re interested in joining a progressive organisation with the prospect of taking your career in IT to new heights, we encourage you to APPLY today; an opportunity like this won’t last!
Location: Bendigo VIC

Bendigo
Applications including a Cover Letter and CV, should be directed to recruitment@wordpress.apiam.network